Terms & Conditions

Welcome to B&B Cleaning. By booking our services, you agree to the following terms and conditions:

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1. Services

B&B Cleaning provides residential cleaning services including, but not limited to:

• House Cleaning

• Deep Cleaning

• Move-In / Move-Out Cleaning

• Window & Screen Cleaning

• Gutter Cleaning

• Mold Cleaning

The scope of each service will be agreed upon prior to the appointment.

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2. Appointments & Access

• Clients must provide access to the property at the scheduled time.

• If access is not possible, the appointment may be canceled and a fee may apply.

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3. Payments

• Payment is due upon completion of the service, unless otherwise agreed in writing.

• Accepted payment methods: Cash, Zelle, or Check.

• Late payments may incur additional charges.

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4. Cancellations & Rescheduling

• Cancellations must be made at least 24 hours in advance.

• Cancellations made with less than 24 hours' notice may be subject to a cancellation fee.

• Rescheduling is allowed, subject to availability.

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5. Liability

• B&B Cleaning is not responsible for pre-existing damage or wear and tear in the client’s property.

• We are not liable for items that are not properly secured, fragile, or not disclosed prior to cleaning.

• Clients must notify us of any delicate surfaces, materials, or special instructions before the service.

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6. Satisfaction Guarantee

• If you are not satisfied with the service, please contact us within 24 hours.

• We will review your concerns and, if appropriate, schedule a re-clean at no extra cost.

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7. Health & Safety

• Our staff reserve the right to refuse service if unsafe conditions are present.

• For mold cleaning and other specialized services, protective equipment will be used for the safety of our team.

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8. Privacy

• Any personal information provided by clients is kept confidential and used solely for scheduling and providing services.